Do you deliver to my area?
We deliver on the Central Coast of California to pick-up locations from Paso Robles down to Goleta. We also have delivery and pick up locations in Bakersfield, Taft, New Cuyama, Lone Pine, Bishop, and Mammoth Lakes. We do local home delivery in SLO County and Santa Maria. We can ship our boxes to most anywhere […]
What time do you deliver?
For local pick-up, please see your email or our website for pick up hours at your specific location. For Local Home Delivery, our drivers start delivery around 11 am and finish around 6 pm. For shipping box delivery by GLS or UPS, your box will be delivered to your home or office between 8 am […]
Why is some of my produce bagged?
Some items like green beans or brussels sprouts need to be weighed and will roll around in your box if they are not bagged. Bagging some items keeps them from bruising. Plus, most produce items need to be put in a bag to stay fresh longer in your refrigerator. Reuse the baggies in your box.
Why is my box lined with a big paper liner?
For food safety. We reuse your box and we do want to put your food in a used box that another member had in their garage. Cats love boxes! Your paper liner is recyclable so discard in your blue trash can. Or, fold it up and store it for future use.
Can I return the empty boxes?
If you pick up your Talley Farms Fresh Harvest at one of our convenient pick up locations, please return your empty box from your previous pick up. Please carefully fold your box, being careful not to rip it. Most of our drop locations have a container where you can return your empty boxes. We get […]
What if there are no more boxes or the right size box at my pick up location when I go there?
Then someone else took your box. Please contact us at FreshHarvest@TalleyFarms.com or 805-489-5401 and we’ll either credit your account or get you a new box.
What if my name is not on the list?
Then we did not deliver a box for you and you were not charged. Please contact us at FreshHarvest@TalleyFarms.com or 805-489-5401. Most likely it is not your week to receive a box, or your box was put on hold by someone in your family, or your credit card did not go through in the morning […]
What if I forget to pick up my box?
Call your pick up location first thing in the morning to see if it is still there. Talley Farms does not pick up left over boxes at locations nor do we know who picked up and who didn’t. Customers are responsible for remembering to pick up their box on the day it is delivered. If […]
Can I change my pick-up location?
Yes! Just sign into your account and choose “change location.” You can change it permanently or just for one time. If it’s just a one time change, be sure and change it back after your pick up day.
Can someone else pick up my box for me?
Yes! Just be sure they sign next to your name on the list at the pick up location.
How do I pick up my box?
Go inside your pick up location between the pick-up hours and ask them where the Talley boxes are. Be sure and sign next to your name to be sure you are on the list, otherwise you will take someone else’s box. Please pick up your box on the day it is delivered. Produce is perishable […]
Where do I pick up my box?
Set up a subscription by clicking ‘Sign Up’ at the top of the page. You may select to pick up your box from one of our 70 locations from Paso Robles to Goleta or can choose to have your box delivered directly to your home or office. When you are scheduled for a box, go […]
If I have a bi weekly subscription, can I shift my delivery schedule to the opposite weeks?
Yes! Sign into your account. Look at your Upcoming Shipments. If your next delivery day has a dotted line around it, you are not currently scheduled that day. If you want a box that day, click on that date. The system will ask you if you want to add a box and shift your schedule. […]
What happens when I go on vacation or if I travel a lot?
Using the calendar in your personal account, you can cancel individual deliveries for up to 6 months in advance. To learn how to do this, please click here to watch a tutorial video. You can adjust your delivery schedule to match your personal schedule by shifting your schedule if you are bi weekly. If you […]
Can I have more than one subscription in my account?
Yes! You may have numerous subscriptions in your account. You can even give each subscription it’s own name. Suppose you want to send a parent or child a box every other week? You can add a subscription to be picked up, delivered to their home locally or shipped to them throughout most of the Western […]
Can I customize my box with different items?
Yes! Customization is available at most pickup locations and for all Local Home Delivery or Shipping boxes. You have to have an active subscription to view our custom box options. To customize, log into your account the week of your scheduled delivery. Starting Saturday morning, the ‘Customize this Box’ button will be available under your […]
How do I cancel my subscription?
To cancel your subscription, please sign in to your account and cancel or contact us at FreshHarvest@TalleyFarms.com or 805-489-5401. Consider having us deactivate your account if you just need to take a break or are travelling for awhile. If you do cancel your subscription, you still have an account with us and may login anytime […]
How do I add or change pick up locations, box size or how often I receive a box?
Click ‘Login’ at the top of this page to access your account. Click on the pencil icon to the right of your subscription. Select ‘change subscription’ and adjust whichever detail you need to change. You can also contact us at FreshHarvest@TalleyFarms.com or 805-489-5401 to make the change for you.
When will I get my next box if I am on hold?
If you cancel an individual delivery your next box will be scheduled for your next delivery date based on your current schedule.If you are weekly it will be the following week, if you are bi-weekly or monthly it will be on your next rotation date. However, you can shift your schedule if you are bi […]
How do I log into my account?
Click here to watch a tutorial video on how to log into your account, or follow these instructions: click ‘Login’ at the top of this page and enter your email address and password. If you have forgotten your password click the ‘forgot password’ link to create a new one. When you login to your account, […]
Do you grow everything in the box at Talley Farms?
No, not everything in our Talley Farms Boxes is grown by us. We buy from other local farms, giving our boxes more variety and good value.
Can I visit the farm?
Yes, we offer farm tours on announced, scheduled days, usually during spring. We offer educational farm tours for schools and other organizations but not in August through October when we are in the midst of our busy pepper season. Just contact us to schedule a tour for your organization.
Are your boxes certified organic?
We cannot say our boxes are certified organic boxes because there are weeks when not all the items in our boxes are certified organic. Under law, when a conventionally grown produce item touches a certified organic produce item, the organic item is no longer certified.
Do you have food safety certification?
Yes! We are certified yearly with GAP (Good Agricultural Practices), GMP (Good Manufacturing Practices) and LGMA (Leafy Greens Marketing Agreement.) We go through annual scheduled audits and more frequent surprise audits.
Do you use GMO seed?
No, we do not use GMO seed and none of the produce we buy from other growers is from GMO seed. Even our bi-color sweet corn comes from non-GMO seed.
Is your produce organic?
What we grow for our boxes we grow in certified organic fields (all except our non-GMO bi-color sweet corn which worms love!) When we grow in certified organic fields we must grow using organic fertilizers, sprays and materials. When we buy from other farms, we work to buy organic first if available. Local organic produce […]
How do I gift or donate a box?
Perhaps you know of a needy relative or friend whom you would like to send a box to on a recurring basis. You may have more than one subscription in your account at a time and manage them online. You can even name each of your subscriptions so as to manage them more easily. We […]
How do I redeem a gift certificate?
Just contact us at FreshHarvest@TalleyFarms.com or call us at 805-489-5401. Currently, our system is not able to redeem gift certificates online and we have to do it manually.
Are gift boxes and gift certificates available for purchase?
Yes! Please contact us directly at FreshHarvest@TalleyFarms.com or 805-489-5401 to order a gift certificate or schedule a gift box delivery. We can bill your existing account for your gift or bill a credit/debit card through.
Do you have a refer-a-friend program?
Yes! When a friend who is an existing member refers you, just type their name in the section “where did you hear about us?” when you sign up. We’ll give them $10 off their next box. On the last page of the sign up section, enter coupon code FRIEND10 and we’ll give you $10 off […]
What kind of payment options do you offer?
We take all kinds of credit and debit cards. Currently we do not take ACH or eCheck, but we’re working on that! We do take EBT but not online. We’re working on that too! Please visit the farm in person to pay with EBT. You may also write us a check made out to Talley […]
Can you deliver a box to my home or office?
Yes! Whether you are located here on the Central Coast of California, or most anywhere across the Western United States we can deliver directly to your home or office.
How big is the box, how much comes in the box? Are there different size boxes?
We have two different box sizes, Original and Junior and you can switch between the two sizes if you choose to. The Original Box is suggested weekly for a family of 2-5 people, depending on how much produce you eat and how often you eat at home. Our Original box contains an assortment of 9-12 […]
How much do your boxes cost?
The cost of your box will depend on the options you choose. Original box: $35, Junior: $30 when picked up from a drop off location in SLO or Santa Barbara County Original box: $45, Junior: $40 for Local Home Delivery in SLO, Morro Bay, Los Osos, South County & Santa Maria Original box: $48, Junior: […]
Is there a commitment to sign up or can I cancel my subscription at any time?
There is no commitment to signing up. You may cancel at any time with one day’s notice, even after receiving only one box. Just sign into your account and click on “cancel subscription.” You are also able to cancel individual deliveries with one day’s notice, whether you are going on vacation or simply don’t want […]
Can I cancel individual deliveries?
Yes! Our system is flexible and you are able to cancel individual deliveries with one day’s notice. Click here to watch a tutorial video on how to cancel a delivery. You can also deactivate one or more of your subscriptions in your account by contacting us at FreshHarvest@TalleyFarms.com or 805-489-5401. When a subscription is deactivated […]
Will I know in advance what produce is coming in my box?
Yes! Every Saturday morning we send out an email to all of our subscribers that describes what is coming in each size Talley Farms Box. Even those members who are not scheduled for a box the coming week will receive this email. Perhaps they will choose to add a box! You may also customize the […]
When will I be charged for my box?
The morning of your scheduled delivery day. The charge will be processed around 4 am. If your payment is declined your delivery will be cancelled until your payment information is updated. Be sure you let us know you updated your payment so we can pack and deliver your box, otherwise we will not know that […]
How often do I have to get a box?
You can receive the Original box weekly, every other week or monthly, and the Junior box weekly or every other week. Our system is flexible and you are able to cancel individual deliveries with one day’s notice, whether you are going on vacation or simply don’t want a box for that week. You may also […]
How do I sign up and set up an account?
Click ‘Sign Up’ at the top of this page or call us at 805-489-5401.
